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Water Heater Repair Guide

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Most homeowners take their water heaters for granted. If they have hot water, then the water heater is working! However, faulty heaters cause tens of thousands of dollars in damage in every year. According to a recent study conducted by Allstate Insurance Company, water heater failures remain as one of the top 3 most preventable causes of water damage. To prevent your home from suffering unnecessary water damage and the associated cleanup costs, learn about a few water heater repair tips. Plus, some general maintenance to keep your water heater working efficiently.

Warning Signs You Need Water Heater Repair

A water heater rarely fails without warning. Catching these subtle signs early can save you from major inconveniences and expensive emergency replacements.

· Inconsistent or Lukewarm Water: Fluctuating temperatures often indicate a failing heating element or a faulty thermostat.

· Strange Noises: Popping, rumbling, or banging sounds typically signal dangerous sediment buildup at the bottom of the tank.

· Discolored or Rusty Water: Brownish or reddish tints in your hot water suggest internal tank corrosion or a deteriorating anode rod.

· Foul Odors: Water that smells like rotten eggs often indicates bacteria thriving in the tank or a corroded anode rod.

· Visible Leaks: Any moisture, damp spots, or puddles around the base of the unit require immediate attention as they can lead to structural damage and mold.

· Age of the Unit: Most traditional tanks last 8 to 12 years; if yours is older and showing signs of decline, it may be nearing the end of its lifespan.

How to Repair a Water Heater

While most hot water heater repairs require a professional, homeowners can attempt basic troubleshooting to restore function.

For Electric Water Heater Repair

Many electric water heater issues offer simple solutions by replacing one or both heating elements or thermostats. However, remember to turn off the power to your electric water heater by turning off the circuit breaker or fuse that powers the unit. Additionally, shut off the water supply before attempting repairs, or you might find yourself with a bigger mess than you started with.

In general, there are three primary types of water heater elements that tend to need replacement: screw in, bolt in, and clamp in. If you suspect that the elements are the problem, repairing your water heater is a straightforward process. The process includes:

  • Testing the elements,
  • Removing them if they are indeed malfunctioning, and
  • Installing replacements.

However, if the heating elements do not have any issues, the problem may be the thermostat, electrical circuit or cutoff switch. Testing these issues is more complex. Fortunately, they are relatively inexpensive to replace/repair (outside of electrical issues). It's also important to keep in mind that water heaters have a general life span of approximately 8 to 12 years. Therefore, for older models, replacement might be better than repair. Also, hard water is tougher on water heaters overall.

If your home has hard water, it's possible that your unit may fail within the warranty period. If in doubt, call a repair technician for a professional opinion. Keep in mind after 10 years in age, threads and other portions of the connected parts to the water heater become corroded, replacing these parts can cause leaks at the entry point of the given part- this is why a replacement is a much better and cost-effective option. When calling a plumber, be sure to ask for options on your replacement water heater, there are many and with rebates from the local utility companies, a direct swap to a new basic tank type may not be the best overall decision when looking at cost to operate and maintain over the life of the heater.

For Gas Water Heater Repair

Experienced homeowners can also troubleshoot and provide simple repairs for gas water heaters. First, remember to turn the gas pilot control valve to the "pilot" setting for safety before attempting any repairs. Plus, shut off the water supply to the unit. Routine water heater repair and troubleshooting include:

  • Checking the gas pilot flame and pilot operation.
  • Retightening, repositioning, or replacing the gas thermocouple.
  • Replacing the gas pilot control valve.
  • Checking for proper flame from the burner.
  • Replacing the sacrificial anode rod.
  • Removing sediment by flushing the water heater.
  • Replacing the temperature and pressure relief valve.

Keep in mind that certain signs indicate that it's time to replace your gas water heater. For example, watermarks or heavy rusting in the bottom of the tank and/or water in the bottom of the combustion chamber means replacement is around the corner.

General Water Heater Maintenance: Flushing the Tank

Repairing a hot water heater often starts with preventative care. All water heaters should be flushed annually to remove sediment and mineral buildup. This build-up at the bottom of the tank is NO GOOD for several reasons.

  1. Decreases heating efficiency because gas heaters have burners at the bottom of the tank, and electric heaters have elements at the bottom of the tank, the sediment acts as an insulator between the water you want to heat and the heating source. This process causes longer run times to properly heat, which equals more money out of your pocket. These extended run times also create premature failure on the mechanical parts of the heater.
  2. Accelerates damage to your tank because the accumulation of scale at the bottom of the tank becomes an insulator that causes longer run times of your burners or elements. This causes excessive heat at the bottom of the tank, which burns off the protective glass liner, causing the tank to rust and rupture at a quicker pace. It also can cover the bottom element of electric heaters causing it to short out.
  3. Harms the plumbing system because the sediment gets distributed throughout your plumbing system clogging aerators, supply lines and contaminating your potable water throughout your entire home.

Annual water heater flushes are offered as part of our annual maintenance plans that are part of the Snappy Savings Club. During an annual examination, we also inspect the anode rod and T&P safety valve to ensure your water heater is operating safely and properly.

Water Heater Winter Maintenance

Insulation works to protect your walls, roof and hot water heater. As part of your home winter maintenance, then consider water heater insulation. In particular, check the insulation (or R-value) of older tanks, which should be at least 24. If the R-value is lower, proper insulation could reduce standby heat loss by 25-45%. As a result, you may save between 7-16% in water heating costs.

If you are unsure of your water heater R-value, then the Department of Energy provides a few inspection tips.

  • Check with your utility company because some offer water heater insulating blankets at low prices or rebates. Some utilities even install these at a low or no cost.
  • Be sure that your water heater is not leaking. If your tank leaks, you need a new water heater.
  • For an electric water heater, consider insulating underneath the tank as well. A rigid piece of insulation (or bottom board) helps prevent heat loss into the floor. This could save another 4%-9% of water heating energy.

For step-by-step instructions, then energy.gov provides more thorough details. However, if you are unsure of the steps, then call a reputable local plumber for insulation (and other maintenance) help.

Expert Water Heater Service in Greater Marietta

While minor tasks like flushing the tank are safe DIY options, meddling with gas valves, internal wiring, or pressure relief valves can be dangerous. We recommend that only the more advanced do-it-yourselfers attempt water heater maintenance.

Snappy Electric, Plumbing, Heating, & Air provides expert water heater repair across the Greater Marietta area, including Marietta, Smyrna, Powder Springs, and Woodstock. Our licensed plumbers arrive with fully stocked trucks to accurately diagnose and resolve issues with heating coils, thermostats, and dip tubes. Plus, we offer a 100% satisfaction guarantee and specialized services for both traditional and tankless systems. Join our Snappy Savings Club for annual inspections, including flushes and anode rod checks, to extend the life of your unit and catch minor problems before they disrupt your routine.

Don't let a malfunctioning water heater ruin your day! Contact Snappy Services today for fast and effective service in Marietta and the surrounding communities.